If you haven’t done so already, please be sure to update your TPC software. You must update this software on any device that you are using to update rosters or sync grades back to Blackboard. This may include a laptop or a desktop (in your office and/or at home) as well as a flash drive. Please select the new Blackboard SSO option and then enter blackboard.rutgers.edu in the Server Address field as usual and click Connect. Once you’ve logged in, return to the TurningPoint Cloud Dashboard by clicking the Finalize Connection button. Reference: Downloading/Updating a Participant List and Exporting Grades Back to Blackboard
Please note, if you are using DUO (two factor authentication) to login with a NetID, you must turn this option off as described in this documentation: Errors Connecting to Blackboard (Duo Users).